8 min read
9 reasons why spare part search is so difficult
If the user of a construction or work machine discovers a defect or if this is detected by a service technician, the...
Learn more about the Partium Suite and how our leading Enterprise Part Search can help you to sell more parts, drive maintenance efficiency, and more!
Whether you want to sell more spare parts, support your parts desk and hotline team, or drive maintenance and warehouse efficiency, Partium can help you.
Aftersales & Service | |
Georg Fischer | |
Maintenance | |
DB Cargo | |
DB Fernverkehr | |
DB DIFa | |
ÖBB Train Tech | |
Wien Energie | |
eCommerce | |
The Home Depot |
Unlock your Aftermarket & Maintenance Potential with Partium, the easiest and most reliable spare part search.
Transform how technicians search for spare parts, empower your users, and increase part sales & maintenance efficiency.
The innovative Partium AI Part Search not only helps you and your teams to find parts faster by using images, text, filters, QR- and barcodes, it also can enrich and enhance your data for you.
Our AI-based part search helps technicians, supply chain staff, and other users find parts in their systems quickly & smoothly. We can leverage your existing data and deliver great results in no time.
Our AI can also optimize existing spare parts data. We can add critical information to the data your teams are working with. This information enables you to access better ways to handle things like:
Search & find parts faster.
Make it easy for technicians to find parts. Give them a search tool that supports them when they need it and helps them when things are getting stuck.
Partiums Multi-modal Fusion AI Search blends visual search, text search, code scanner and more into a simple, fast and reliable part search experience.
Visual Search: Find parts by snapping a picture of the part. |
Text Search: Use descriptions and terms to find your part. |
Code Scanner: Search by Data Matrix, QR or OCR. |
Filters: Use Categories & Hierarchies to browse your parts lists. |
Collaborate on part searches.
Partium's Agent Portal helps you to introduce a collaborative approach to part search that drives efficiency in parts-related processes.
Technicians can now forward their part search query to your support hotline, help desk or warehouse team and request confirmation. Support staff can then take over the search, circle back to the technician and confirm the part.
Seamless handover from search to inquiry |
Increased quality of parts-related inquiries |
Streamlined communication between Aftersales & Maintenance teams |
Analyze your users' search behavior.
Get real-time insights into the state of your users search usage and everything you need to take action - with Partium Analytics. Dashboards let you gauge data across regions, plants, assets, parts —without the manual effort. Get actionable insights to keep work on track. Start using Partium Analytics today.
All search-related data at a glance |
Helps you to understand your users part search journey |
Makes users part search transparent - for the very first time |
'Finding Parts is so much faster when you have a search like Partium for your maintenance team. It makes a difference for our technicians and helps them spend less time on part searches and instead focus on wrench time.'
Neriman Ülkü, Sr. Consultant Fleet Planning
Do you wonder, how Partium works?
We make your existing data work for you. All we need is your material ID and name.
We also use:
• BoM, machine data, SAP data
• Visual representations in 2D such as product images,
renderings
• CAD files
• Technical drawings
• Information from spare parts catalogs
• Categories, attributes, sizes, dimensions
• Manufacturer information
• Descriptions
Partium Data Optimization can even enrich & enhance your data for you.
faster part searches.
more qualified part search requests.
more satisfied customers.
8 min read
Partium
If the user of a construction or work machine discovers a defect or if this is detected by a service technician, the...
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Maintenance and aftermarket technicians spend up to 50 percent of their worktime searching for spare parts. Thanks to 21
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Suppose you work in the aftermarket department of a construction equipment manufacturer and are interested in how to...